This document forms part of the Terms & Conditions of Use and terms used herein are consistent with those used therein unless otherwise specified herein.
Please note that the site contains links to other websites and that we are not responsible for the privacy practices or the content of those websites.
The site incorporates various controls to protect your privacy, including:
You can manually delete content (e.g. posting a trip review, commenting on a meetup) our site activity (i.e. the activity updates that show up in Live comments).
Your date of birth, real name, full home address and personal email address are not disclosed to members by the site. You should not post personal information of this nature anywhere in general content areas on the site (e.g. the forum, trip review or meetups sections).
You can decide whether or not to complete certain (non-mandatory) fields within your site profile (e.g. Nationality, Religious Views). It should be noted that the more information you add, the better chance you have of finding a like-minded and suitable travel buddy.
Only people who have completed the online registration form can see your profile information.
You have access to an onsite “inbox” for private messages. This allows you to communicate directly with individual members without the need to share your personal email address.
You should adopt a common sense approach and take sensible precautions to protect your privacy when using the site, including but not limited to, the following:
If your trip idea involves a house swap or sharing arrangement, you should not include your home address or identify your specific address or location within the trip idea. You can include the country/city and area description but specific details should be managed through your private messages following voice/video conversations and, if possible, face to face meetings in a safe public venue to validate the identity and suitability of member candidates;
Events are public and you should not post personal or family events on the site (such as birthday parties, anniversaries, etc.). Meet-ups are for events, festivals or similar type activities that you feel are useful to share with all members. You should not disclose any private information, including your home address, phone number, etc. within the events section;
Remember to close your browser window when you have finished what you have being doing on the site; this is to ensure that others cannot access your personal information and correspondence if your computer is accessible to others or if you share your computer with someone else or are using a computer in a public place like a library or an internet cafe; and
As a general rule do not post anything on the site that you would not mind the entire world being able to see, read or share.
Your IP address
Like most websites, each time you visit the site, we automatically collect your IP address and the web page from which you came. In order to administer and optimise the site for you and to diagnose problems with the site, we use your IP address to help identify you and to gather broad demographic information about you.
Information we collect from you
In order to operate the site and to provide you with information about products and services that may be of interest to you, we may use or collect "personal information" (i.e. information that you submit that could be used to contact you directly (without using the site) such as full name, phone number or email address) or "demographic information" (i.e. information that you submit, or that we collect, that is not personal information; this may include, but is not limited to, zip code, postal code, town/city, country, username, date of birth, transaction history information, browsing history information, searching history information, registration history information, and the content of communications between you and other members through the site), subject to the rest of this paragraph. Demographic information is divided into two categories: 1) "non-public information", which consists of transaction history information and one-on-one communications between you and other members; and 2) "public information", which consists of all other demographic information. We ask that you do not enter certain personal information into your Edit Profile or Edit Account areas (e.g. do not use your address or password as your username, or include your password or address in your written responses), because if you do then it may be posted publicly on the site, and the information will then be treated as demographic information that is public information. Please note that nowhere on the site do we knowingly collect personal information from children under the age of 18, as we require that all members represent and warrant to us that they are at least 18 years old.
Information other websites collect from you
How we use personal information
Your real name is captured for internal use only and is not visible to other members. It may be used to support any relevant account investigation such as a member complaint or a break of our terms and conditions.
We use your email address and your other personal information to help us efficiently operate the site, to contact you in connection with your transactions and other activities on the site (including, but not limited to, site outage email, confirmation emails or important news that could affect your relationship with us), and to forward messages to you from other members. These types of communications are known as "operational communications." In some cases, operational communications may also contain commercial messages, such as banner ads and special offers or promotions about affiliate products and services.
We may also use your personal information to send you newsletters, information, offers and promotional materials relating to content (excluding your information), products and services displayed on the site. For these types of messages you will have to “opt-in” to receive them and you can “opt-out” at any time by going to your profile and the Edit Account section.
To operate the site, including processing your transactions and supporting your activities on the site, we may share your personal information with our affiliates or service providers so they can provide us with support services such as authorisation of credit card transactions, email origination, receipt or support services, customer relationship management services, order fulfilment and promotional fulfilment. We require these parties not to use your personal information for any purpose other than the specific purpose for which it has been provided.
By registering on the site for products and services offered or sponsored by affiliates on the site, or electing to receive communications (such as emails or magazine subscriptions) or electing to participate in contests, sweepstakes or other programs (such as discount or rewards programs), offered or sponsored by affiliates on the site or on their own websites, you consent to us providing your personal information to those affiliates. They may use your personal information in accordance with their own privacy policies. You will need to contact them to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such personal information so submitted to such affiliates in the same manner in which we are entitled to use and disclose any other personal information you submit to us. Any affiliate with whom we are allowed to share your personal information is authorised to use your personal information in accordance with our contractual arrangements with such affiliates and in accordance with their own privacy policies, over which we have no control, and you agree that we are not responsible or liable for any of their actions or omissions. Those who contact you will need to be instructed directly by you regarding your preferences for the use of your personal information by them.
Please read the information below under the heading "Special cases in which we share personal and financial information" to learn more ways in which we may share your personal information.
Special cases in which we share personal information
How we use public information and other demographic information
Our security precautions
The site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your information may be transferred to and maintained on computer networks which may be located outside of the country, state, province, or other governmental jurisdiction in which you reside, and the country or jurisdiction in which these computer networks are located may not have privacy laws as protective as the laws in your country or jurisdiction.
How you can access and update your email/private messaging preferences, personal information and public information
Version date: 31 October 2014
Copyright © 2014 Thelma and Louise Club Limited. ALL RIGHTS RESERVED.